Refund policy

At Lucci Swimwear, we want you to feel confident and beautiful in every piece you wear. If something isn’t quite right, we’re here to help.

Returns

We accept returns within 15 days of delivery.

To be eligible, items must be:

Unworn and unwashed
In original condition with all tags attached
With the hygiene liner fully intact

Due to the intimate nature of swimwear, returns will not be accepted if the hygiene liner has been removed or if there are any signs of wear.

To initiate a return, please contact us at lucciswimwear@gmail.com 
Once your return is approved, you’ll receive instructions on how to send your item back.

Please note: Items sent back without prior approval will not be accepted.

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Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

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Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or you received the wrong item, contact us immediately so we can make it right.

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Exchanges

The fastest way to secure your desired item is to return your original piece and place a new order once your return has been approved.

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Non-Returnable Items

The following items are final sale:

Sale items

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Refunds

Once your return is received and inspected, you will be notified of your refund status.

If approved, refunds will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at lucciswimwear@gmail.com